Our call center representatives will provide you unique confirmation information that our staff will verify on the day of your appointment.Se habla español. If you are deaf or hard of hearing, call 1-88 for TDD/TTY teletype services.Our appointment line is closed on federal holidays. Eastern Time on Mondays through Fridays, or on Saturdays and Sundays from 10:00 a.m. Appointments are limited and we cannot guarantee one will be available. If you have already applied, you must be traveling internationally within 5 calendar days to make an appointment. Please note if you booked your appointment over the phone, you must forward the email you received confirming your appointment to “Cancel my Appointment” in the subject line. If you need to cancel or change the appointment you booked online, click the link in the confirmation email to access information about your appointment.If you do not confirm your appointment within 15 minutes, you will need to restart the process of making an appointment. The system will hold your appointment for 15 minutes. Complete the process of scheduling your appointment and check your email for a message confirming the details of your appointment.We will send you an SMS text message with another code you must enter to continue making an appointment. Check your junk or spam folder if you do not see the code in your inbox. We will email you a code which you must enter to continue making an appointment. You may make an appointment for up to 7 members of your household.
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