We arrived on Saturday afternoon and were received well. I remember going to the Indigo Hotel back in 2018, was a top notch hotel in El Paso. What a shame, such a beautiful hotel, but shady interior staff.… I have since called back to the hotel no less that 3 times on and still cannot get ahold of a manager. I asked the female if a manager was available and she said there was not. The female said she did not have anyone at the time that could go check the room for me. I asked the female to send someone else to check the room and I told her about the airpod activation. The female answered the phone and said that housekeeping did not locate any items in the room. The interesting part is when I called back after seeing this. I find it very coincidental that after I notify someone that my property was left in the room, it gets turned on about 47 minutes later when houskeeping has not yet cleaned the room and no one was checked in. After hanging up, I checked the find my app again and saw that my left airpod had been activated at 1047 AM and the location was in the part of the hotel where my room was. The same female advised that the room had not yet been cleaned but she let housekeeping know to keep an eye out. The female asked which room I was staying in and I told her #615 and she advised she would call me back and then hung up without taking down my phone number? After driving for another hour, I called the hotel back to see if they had yet located my property. At 1030 AM I called the hotel back and informed the same female at the front desk if there was anyway she could personally let housekeeping know that my airpods are up there. After leaving a voicemail for housekeeping I was still uneasy about the situation as I had only left 5 hours ago and it was still before the next check in time. The female responded saying "leave a voicemail for housekeeping". I informed her the airpods are in the room as I was able to confirm on my Apple iPhone. I immediately contacted the hotel front desk and spoke with a female who was uninterested in the property I had left behind. It showed I had last used them in the hotel room at about 1130 the night prior. On at approximately 10 AM, I noticed that I had left my airpods (gen 3) in the room. After departing the hotel, I began my trip back to Phoenix which was about a 7 hour drive. I checked out on at about 0530 in the morning. First impressions of the hotel were great as the valet guys were outstanding. Barcelo Bavaro Palace All Inclusive Resort.Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort.Hilton Grand Vacations Club on the Las Vegas Strip.Hotels near Universidad Pedagogica Nacional del Estado de Chihuahua Campus Ciudad Juarez.Hotels near Instituto Tecnologico de Ciudad Juarez.Hotels near Regency Beauty Institute - El Paso, TX.Hotels near Pipo Academy of Hair Design.Hotels near International Business College.Hotels near University of Texas at El Paso.Hotels near Universidad Tecnologica Paso del Norte.Hotels near Old West El Paso Gunfight Tour.Hotels near The Berkeley Cocktail Lounge.Extended Stay America Hotels in El Paso.Hotel Indigo El Paso Downtown, an IHG Hotel Pool.
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